Recognition Programs

Recognition is key to a happy and motivated employee. Organizations who emphasize the strong need for adhering to constant recognition have a more highly motivated workforce. Many managers tend to focus on the "bad" but pay less attention to the "good". Both managers and employees can learn about the pros of constant and continual recognition to increase motivation in the workplace. Recognition programs can be designed and easily delivered with a minimal investment. These programs can be extremely successful.

K. Gordon & Associates can work with you to implement successful recognition program(s) depending on your organization's culture. We provide valuable and cost effective recommendations, which can be easily implemented and will result in increased motivation and happier employees.

HR Policies

Policies act as general guidelines that regulate organizational actions. The important role of policies in guiding organizational decision making requires that they be reviewed regularly. Well-designed HR Policy Manuals are consistent, understandable, and reasonable.

K. Gordon & Associates can audit or implement HR policies. We work with organizations to ensure that the number of policies is kept to a minimum and only required policies are included. We ensure polices are written in a consistent, understandable and reasonable manner, that are clearly communicated.

Communication

Communication is key to having a motivated workforce. Companies provide employees with the information regarding compensation programs, benefits, policies, and other HR programs to ensure understanding. Employees cannot value programs that they are not aware of, or do not fully understand. Employees require the information available to them regarding their own total compensation level, salary range, methods for determining salary increases, and other pertinent aspects of the Total Compensation Program. In addition, organizations are responsible for communicating changes to policies and procedures to the appropriate personnel in a timely manner, to ensure that employees are aware and fully understand changes.

K. Gordon & Associates can develop an internal communication strategy for all aspects of your Total Rewards Program. We achieve this by providing recommendations to you using successful strategies with various media types.

Organizational Design

Reporting relationships and the design of an organization can be critical to its success. The scope of position responsibilities can make a huge difference in the performance of the individuals and the organization as a whole.

K. Gordon & Associates can determine the most appropriate organizational design by analyzing the scope of individual positions and where they report in the company. We provide recommendations on how improvements can be made to ensure your organization runs more effectively in a "functionally awesome" manner.

Recruiting Tools

It is a challenge to find top quality talent. Organizations want to hire the 'best' and the 'brightest' to ensure that these employees work together to achieve organizational results and goals. When organizations are faced with the exercise of scanning through a series of resumes to find the 'right' fit, it can be quite a challenge. The challenge becomes even larger when faced with interviewing a number of potential candidates and having to make the 'right' selection. Hiring the wrong candidate can be a huge cash burden on an organization. There are several recruiting and selection tools that a company can use to lessen these burdens to find the right candidate. Behavioral Event Interviewing (BEI) is a tool that has been used widely and is extremely successful. The process revolves around determining the behaviors (or competencies) required for the position and interviewing the candidate looking for specific examples when these behaviors were exhibited in the past. It has been proven that past performance is an indicator of future performance.

K. Gordon & Associates can work with you to interview candidates using a Behavioral Event Interviewing (BEI) technique to ensure that the candidate fits your culture and is "best" in class. We also assist with appropriate reference checking. Alternatively, we provide the tools for you to apply this process on your own. We provide the appropriate resources and training to ensure you have the ability to hire the 'best candidates' on a regular basis.

Employee Feedback

Employee feedback can be measured using employee opinion surveys, which measure quantitative job satisfaction data in connection with issues such as advancement opportunities, benefits, company culture, individual recognition, and pay. These surveys are valuable but the key to the effectiveness of an Employee Opinion Survey is timing and action. The cost of these surveys can be costly and many organizations make a crucial mistake when conducting an Employee Opinion Survey by never responding to any issues of concern that are uncovered by the survey.

Employee feedback can also be conducted by conducting employee focus groups, which can capture similar data found in surveys for a fraction of the cost. The data is qualitative and not as reliable as the quantitative data found from surveys but focus groups get to the heart of the employee issues.

Employee feedback is valuable in a 360degree feedback format when implemented effectively. A cross section of employees at different levels who work with a particular employee are asked various questions about the employee to assist with his/her development. This captures that information necessary to develop the employee in the areas necessary to achieve to their full potential.

K. Gordon & Associate can conduct value added employee feedback sessions for you. We meet with senior executives to determine the perceived culture and meet with employees on a random basis to determine an overview of the employee issues when conducting focus groups. We meet with a cross section of employees who work with the employee when conducting 360degree feedback exercises. External consultants tend to be more successful than internal employees when conducting feedback exercises since they are viewed as more objective in these settings. We bring impartial and forthright recommendations back to you that will provide the feedback necessary to solve issues, enhance the development of employees and increase employee motivation.