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Contact Information
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| Tel: (902) 640-2500 |
| Fax: (902) 527-1796 |
| Cell: (902) 541-0061 |
821 Hermans Island Rd
PO Box 656 |
| Mahone Bay, NS B0J 2E0 |
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Karen Gordon is a strategic Human Resources Professional with extensive experience in
the design and delivery of cost-effective HR systems and solutions with bottom line
impact. She has specialist expertise in compensation, benefits and performance management
consulting.
Karen has spent the majority of her career working for a global packaged food company in a
senior HR role, as their Director of Human Resources, and brings a wealth of "hands
on" experience to her consulting practice. She has provided human resource consulting
in both Canada and the US and has been responsible for a variety of HR initiatives that
have constantly added to the bottom line of the business.
Karen has held numerous board positions with World at Work ,an International, premier
association that supplies "Integrated solutions for total rewards". For the past
3 years, Karen sat on the Benefits Advisory board for the association. Karen is also a
faculty member for World at Work as she teaches introductory benefits. Karen is also a
past chair of the Maritimes, Certified Employee Benefits Specialist Program. She has
spoken on HR and related topics on several occasions both locally and nationally.
Karen holds a Certified Compensation Professional designation (CCP) as well as a Certified
Human Resource Professional designation (CHRP). She also has a Bachelor of Commerce from
Dalhousie University.
Some of Karen's accomplishments include the following:
- Designed and administered a wide range of compensation strategies for a Canadian and US
business, including profit sharing and incentive structures, executive compensation, managed
care and flexible benefits programs, and defined benefit and contribution pension systems.
- Implemented a competency model in line with corporate culture with a supporting
communications strategy. This included leading an internal cross-functional taskforce toward
the design of a new on-line performance management system using performance goals and
objectives and conducting training for salaried employees.
- Designed and delivered a full range of leadership development options including coaching
for management, 360 feedback, employee training and development, and succession planning.
- Introduced a number of personality assessment instruments to predict behavior and
consequent performance, facilitate teambuilding efforts, and support leadership development.
For example, increased employee understanding of customer behavior allowing the development of
tailored sales strategies toward increased revenues.
- Achieved major bottom-line impact through the successful recruitment of senior talent
through the provision of advice and support to managers regarding significant personnel
issues. Developed a behaviorally based recruitment process that predicts job fit and
therefore, future performance.
- Led the development of HR strategy and planning, partnering with senior management to
ensure the alignment with business goals and the facilitation of organizational change.
- Simplified the existing job evaluation process by developing a grade banding system saving
significant senior management time and resources. Also, developed a pay for performance system
for a Canadian and US business that supported morale, facilitated recruitment efforts, and
strongly rewarded top performance.
- Launched a managed care health plan that led to cost-effective usage of prescriptions,
with no premium increases over a three year period where industry increases averaged 5 to 6
times the rate of inflation annually.
- Led the development of a human resources intranet site that provided a communications tool
for all employees and enabled the consistent, accurate and timely delivery of information.
This improved service also levered available HR time and focus.
- Launched a project using a value added tool to enable managers to clearly delineate lines
of communication, responsibility and accountability.
- Facilitated the development of a corporate wellness program to achieve a healthier
workforce, increase productivity, and reduce benefit costs.
- Developed and launched a variety of cost-effective recognition programs that led to
increased employee morale and commitment.
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